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How can leaders bring customer centricity to life?

Robyn Hahn, president of commercial lines at Westfield, joins IBTV to celebrate her recent recognition as an Elite Woman 2022. Here she talks about her career path, what a typical day looks like, and how companies can bridge that link between customer and employee experience.  

What are the top claims trends with CPL?

What are the top claims trends with CPL?

What is the biggest challenge facing the insurance market today?

What is the biggest challenge facing the insurance market today?

IBA's 2023's Fast Brokerages special report: Top Performing Insurance Brokers Growing Quickly

IBA's 2023's Fast Brokerages special report: Top Performing Insurance Brokers Growing Quickly

What is the biggest barrier to diverse insurance hiring?

What is the biggest barrier to diverse insurance hiring?

What does it take to be a leader in Specialty Insurance?

What does it take to be a leader in Specialty Insurance?

Examining the life sciences insurance space

Examining the life sciences insurance space

How is the cyber insurance market changing in 2023?

How is the cyber insurance market changing in 2023?

What is everyone talking about in the E&S market?

What is everyone talking about in the E&S market?

What does it take to make the insurance hall of fame?

What does it take to make the insurance hall of fame?

What's behind insurer's huge transformation?

What's behind insurer's huge transformation?

Which professional lines business is seeing significant growth?

Which professional lines business is seeing significant growth?

What would a recession do to rates and capacity?

What would a recession do to rates and capacity?

What can be done to stand out in the E&S market?

What can be done to stand out in the E&S market?

Global Best in Insurance 2022

Global Best in Insurance 2022

What are the three biggest challenges facing loss adjusters today?

What are the three biggest challenges facing loss adjusters today?

E&S challenges – and how to overcome them

E&S challenges – and how to overcome them

What's driving E&S rates?

What's driving E&S rates?

What are the challenges facing the insurance industry in Western states?

What are the challenges facing the insurance industry in Western states?

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